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About Us

Serat Persada was established in mid-1992 beginning as a provider of courier services for letters and documents around Surabaya. After several years, in 1998 the company transformed to be a provider of industrial equipments supplies.

The new business then became the core field of the company. Furthermore, Serat Persada also develops a new division of engineering and maintenance consulting services. Since the people behind the company were already having background in the field of engineering and maintenance, with extensive experience in industrial equipments, Serat Persada has grown to be professional and dependable in this scope of industry.

We provide several services for the industrial needs, some of those are as a supplier of industrial equipments, including many different types of pumps, blowers, mechanical seals and packings, repair parts, pump accessories, filters, Plate Heat Exchangers, membranes, chemical & pharmaceutical pumps and many others.

Our company also provides regular maintenance (periodical and preventive) service, field service and in-house repair of many types of industrial equipments, particularly pumps and similar devices and their accessories. For the these tasks, our staffs can be positioned in the field or factory, make periodical visits or be called as per request. We are flexible and always accomodating our customers' needs.

We also provide engineering and maintenance consulting services.

Our vision is to become one of the most respected and professional technical and industrial suppliers and service providers, by providing superior value to our customers, vendors/partners, and employees. And our mission includes but not limited to knowing the customers and satisfy their needs, then to explore talent, increase productivity and efficiency of the staff, then developing innovations of products and services, and do continuous improvements.

With these visions and missions, together with knowledgeable staffs and field account representatives, we are prepared to give an outstanding level of service to our customers. We are ready to review your process needs at your location at any time convenient to you. We also have in-house account representatives ready to handle your telephone, fax, email and website inquiries for your assistance.